1. Acceptance
These Terms of Service govern your access to the CINESLATE website, accounts, checkout pages, browser tools, shared links, support tools, downloads, updates, and other online services. By using these services, you agree to these Terms.
2. Related terms
Your use of the desktop software is also governed by the Licence Agreement. Our handling of personal information is described in the Privacy Policy. Refunds and cancellations are described in the Refund Policy.
3. Accounts
You are responsible for the accuracy of information you provide and for keeping your account credentials secure. You must notify us if you believe your account, license key, or shared-link access has been compromised.
4. Purchases and subscriptions
The plan, price, billing interval, seat count, and included benefits disclosed to you at purchase form part of your agreement. Current offers are shown on the pricing page; a later change to that page does not by itself change an existing purchase. Checkout shows the amount payable, applicable taxes, and payment terms before you complete the order. You agree to provide accurate billing information and authorize the applicable payment provider to process the agreed charges.
Monthly subscriptions are billed monthly; annual subscriptions are billed for the year. Subscriptions renew until canceled according to the terms shown at purchase. Business subscriptions are priced per seat, with a minimum of six paid seats, so the total charge is the seat price multiplied by the number of paid seats, plus any taxes shown at checkout. Cancellation stops future renewals; access and refund requests are handled as described in our Refund Policy, subject to your mandatory rights.
Creator Lifetime is a one-time desktop license purchase with no scheduled license expiry and includes all future CINESLATE desktop app updates we release, including major versions, without an additional desktop license purchase. It includes five active hosted shared links. Hosted services still have access settings, individual link expiry dates, technical limits, and availability conditions; these do not remove your desktop license or entitlement to future desktop updates. Material changes to purchased benefits remain subject to section 12. The Licence Agreement explains device seats, commercial use, and active-link allowances across all projects.
5. User content
You keep ownership of your content. You are responsible for ensuring that your projects, images, videos, text, comments, and uploads do not violate law or third-party rights. When you upload or share content through an online CINESLATE service, you grant us the limited permission needed to host, process, transmit, display, and support that content.
Shared projects and their feedback are available to the project owner and people permitted to access the link under its settings. This can include comments, replies, annotations, review decisions, selections, and the identity shown with them. The owner can review feedback in the desktop app and publish an updated project to the same link. Updating or removing an item may retain earlier feedback and discussion history. The Privacy Policy explains this visibility, stored information, and the effects of revoking or deleting a link.
6. Acceptable use
- Do not use the services for unlawful, harmful, abusive, infringing, deceptive, or security-invasive activity.
- Do not upload malware, exploit code, stolen content, or content you do not have permission to use.
- Do not attack, overload, scrape, probe, reverse engineer, or bypass security or license systems.
- Do not impersonate others or misrepresent your relationship with CINESLATE.
7. Availability and changes
We aim to keep the services available, but maintenance and technical problems may temporarily interrupt access. We may make routine fixes and improvements, and take proportionate steps needed to comply with law or address security risks. Material changes to paid features or hosted services are subject to the notice and paid-term protections in section 12 and your mandatory rights.
8. Third-party services
CINESLATE may link to or rely on third-party services such as payment providers, hosting providers, email providers, fonts, media tools, and analytics services. Third-party services are governed by their own terms and policies.
9. Intellectual property
CINESLATE, the CINESLATE logo, website content, product design, software, documentation, and service materials are owned by CINESLATE or its licensors. You may not copy, modify, distribute, or create derivative works from our materials except as allowed by these Terms, the License Agreement, or written permission.
10. Suspension or termination
We may suspend or terminate access if you violate these Terms, create risk, fail to pay, abuse services, or use CINESLATE unlawfully. You may stop using the services at any time.
11. Disclaimers and liability
The services are provided "as is" and "as available" to the maximum extent permitted by law. We are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, production delays, or business interruption. Your mandatory consumer rights, if any, are not limited by these Terms.
12. Changes to these terms
We may update these Terms to reflect changes to the product, plans, services, or legal requirements. We will identify the updated version and its effective date. For material changes affecting existing customers, we will give clear advance notice through email, an account notice, or another appropriate channel, explaining the change, its reason, when it takes effect, and any action or cancellation options available.
Planned changes to subscription prices or included benefits apply to a future renewal after reasonable advance notice, giving you time to cancel before the changed renewal charge. They do not apply retrospectively to a period already paid for. We will not reduce included paid benefits during an already-paid term unless a change is required by law or is reasonably necessary and proportionate to address a security risk. If urgent action makes advance notice impracticable, we will explain the change as soon as reasonably possible. Any applicable cancellation, refund, or other consumer rights remain available; see the Refund Policy.
A website update or continued use alone does not waive your existing paid rights or mandatory legal rights. Where a change requires your express agreement, we will request it.
13. Contact
For questions about these Terms, contact support@cineslate.app.